Reviews By Hani

Hani 1 review, 6 helpful votes.

Unregistered user

Were visiting Lebanon. Stopped by the Tripoli location and ordered 2 kilos of mixed baklava, one for us and one as a present. Everything was packaged nicely "to travel". To our disappointment, when we arrived to the US, both packages did not have baklava in them, but some other sweet we are not familiar with. We tried to contact Hallab via email (required multiple follow-ups with no response) and via relatives in Lebanon to correct the issue. We were told that the stuff we have needs to be returned and nothing can be done... Incidentally, by mistake (unknow to us that there are multiple Hallabs) we contacted Rifa't Alhallab, who responded immediately and were very helpful, even though the product was not purchased at their store.. Next time, I plan to there instead.
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